Support
BlueGnome is committed to providing the highest level of customer service through phone, email, and site visits as appropriate. BlueGnome scientists, engineers, and cytogeneticists are available to provide informed technical and trouble shooting advice to assist labs implementing routine arrayCGH.
BlueGnome also provides regularly updated online technical support through a CytoChip mailing list and this website. Protocol details, version information, lot specific quality control details, and general advice are all provided for CytoChip users.
Many sections of the support part of this website require user login.
